The retailers face a challenge to enhance the customer's shopping experience with the least waiting time and simultaneously cater to the needs of online shoppers with sufficient stock and on-time delivery.
Let us Face it
Around 78% of customers prefer to shop online
Out of the above, around 56% of customers complain about limited stocks
Around 10% of customers prefer to buy at stores and want to buy in bulk
There are many ways this can be accomplished:
Reducing costs of value-chain analysis
Identifying the pivotal areas of profitability
Emphasizing areas of profitable differentiation
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